Privacy Policy

    We are committed to respecting and protecting your right to privacy as a visitor to our website.

    HQ Ice is committed to respecting and protecting your right to privacy, and strives to collect as little personal information as possible. We are also committed to your right to view and request copies, deletion and modification of the personal information that we collect from you. Please feel free to contact us to exercise your rights in this regard.

    This privacy statement relates to personal information provided to us via this website. It does not apply to other parties’ websites, including websites or social media platforms that may be linked to or from our website.

    Collection of personal information: We collect your personal information in two main ways:

    • Actively from you: this may include requiring you to submit certain information to register for a particular service, request to receive information or participate in a particular activity; answer specific questions, for instance through a feedback form or questionnaire; or maintaining a record of correspondence.
    • Passively from the device that you use to access and navigate through our site: this may include the use of server loggers, cookies, or anonymous identifiers. We use cookies and anonymous identifiers which enable our computer system to recognise you when you next visit our site and improve our service to you.

    You may also opt out of this tracking at any time by activating the “Do Not Track” setting in your browser. Should you wish to remain completely anonymous while browsing this website, we suggest that you download the Tor Browser, or configure Ghostery and uBlock Origin in your current browser.

    Storage and usage of personal information: We take industry-standard security measures to protect personal information under our control from loss, misuse, and breach, but as is the case with every website, there are risks associated with uploading your information online.

    We will not use personal information that you provide to us in a manner inconsistent with the purposes for which you provided it to us. Furthermore, we do not sell, rent, or lease personal information.

    Cookies: A cookie is a tiny element of data that our site can send to your browser, which may then be stored on your hard drive and save user preferences and other information. We use cookies for the following reasons:

    • To improve your experience while you navigate through the website.
    • To help us analyse usage of our site, ensure that our records are complete and accurate, and compile aggregate information about your access to and use of the site.
    • We also use third-party cookies that help us analyse and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies, but opting out of some of these cookies may have an effect on your browsing experience.

    If you are concerned about your privacy and the use of cookie technology, you may set your web browser to notify you when you receive a cookie. You may also set your browser to refuse the cookies our site attempts to send you (although this may result in you not being able to enjoy all the site features and functionality).

    Data transfers: The data that we collect may be transferred to, and stored at, a destination outside of South Africa. We will seek to ensure that data remains within jurisdictions with adequate protections for personal information, or that we have agreements in place to seek to ensure legally enforceable commitment to protect the personal information transferred. By submitting your personal information, you agree to this transfer, storage, and processing.

    Updates and contact: This privacy statement is effective as of 1 July 2021. HQ Ice reserves the right to update this privacy statement and will strive to notify all affected stakeholders of any changes. We will archive all versions of this privacy statement and provide links on this page.

    Should you wish to exercise any of your rights as a data subject or to view our information governance policy, please email us at info@hqice.co.za .